Testimonials from customers Chihuahua

We are privileged to meet many wonderful people as we help them care for their much-loved pets; getting to know the unique characters of each animal is one of the best bits of our job!

We work hard to ensure that the service we provide is second to none, so we're very proud to regularly receive lovely feedback like this from our clients:

Alternatively read testimonials from other Veterinary Professionals

  • They are absolutely fantastic, saved my Suzy three times and patched my Marley back together after his car accident last December. They treat you & your pets like family. I would never take my dogs anywhere else. Thanks for being they way you are guys

  • Thanks so much sandhole for helping Rusty today. As always you are superb in an emergency as well as for the routine stuff. Rusty thanking you from her bed whilst feeling even more sorry for herself x

  • We have been coming to Sandhole with our dogs for 16 years and with our guinea pigs for the last 3 years. The Team are always very friendly and accommodating, they are caring and understanding and we have always found that nothing is too much trouble. The clinic is always clean and there is plenty of parking. We are not really local to the clinic but would not use any where else unless it was an absolute emergency.

  • I wouldn't be without the team from Sandhole. I have been to other vets in the past but none of them have come anywhere close to matching the service, care, knowledge and expertise that these guys offer

  • My dog Rolo had a very traumatic time at a vets in Chatham, so much so that he was petrified everytime I went near. I was recommended Sandhole vets by friends. Becky was so patient with him, we had socialization visits free of charge for over three months and he has eventually had his jab! I would like to thank Becky and the whole team, I would definitely recommend Sandhole vets.

  • Pippa has just graduated from puppy school at sandhole. We have had a fantastic time learning how to look after and train a puppy. The sessions have been very informative and fun too. It was great that my 10 year old son was able to be included in the training. This was very important to us. Thank you very much. We look forward to the next lot of classes. Lou, Jamie and Pippa X

  • My cats are new to Sandhole vets, and I am thoroughly impressed with the level of care shown to them both, as well as the customer service you receive yourself from staff. My cat recently had an operation at Sandhole, and a nurse called the next day to see how he was, as well as sending a email to my other cat to let her know why we had chosen Sandhole to look after both her and Moz . Brilliant!

  • Superb with 2 of my snakes! Chester a King snake who had impacted eggs.. a trip in the bus out the vets and an overnight stay she popped them out herself! (Bit like going to the dentist eh! Pain goes as you walk in the door)
    AND with Woddy my Now.. One eyed ball python! He had to have emergency surgery to remove his left eye. frown emoticon 
    The team were/are amazing there!

    Thank you 

  • I wouldn't take my little boy (dog!) to anywhere else they are truly amazing. I can't recommend them enough, they always do what's best for your animal and treat them as if they were their own. X

  • Can't praise you all enough. The care and support over the years (I have been a client since you were at the farm around the back!) have been second to none. Amazing staff and care for both animals and humans through the good times and the inevitable sad times. Wouldnt even consider going anywhere else. You have seen all our dogs, cats and rabbits over the years. Keep up the good work!

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Testimonials from vets and industry professionals

The Sandhole Veterinary Centre team has developed strong partnerships with a wide range of suppliers, local businesses and fellow veterinary practices in the area; applying the four guiding principles that apply to every aspect of our service (Time, Respect, Experience and Care). We value positive testimonials such as these, received from our fellow professionals:

You can also read testimonials from some our lovely pet owners

You can also read more testimonials on our Facebook page or at The Good Vet and Pet Guide

  • Dear Verity and Ian

    Many congratulations on your recent award of Petplan Practice of the Year! This is a fantastic accolade, won against stiff competition from around the UK and a massive endorsemet of the quality of service that you offer in the practice. It is hugely reassuring for me, and for the RCVS, to know that our students will be undertaking some of their clinical training at a practice that is so highly thought of and is delivering such high standards.  I am so proud of the School's association with the Sandhole Veterinary Centre and your commitment to sharing your expertise and experience with our final year students during intra-mural rotations.

    With congratulations and very best wishes,

    Head of School of Veterinary Medicine, University of Surrey

  • Pet owners usually know what they’re looking for but, sometimes, it can be hard to find it. No such problems though in the Sandhole Veterinary  Centre in Snodland, Kent where the warmth and compassion shown towards animals is the first thing to hit you when you walk through the door. I can’t tell you how I was able to identify that but it really was apparent to the inner consumer in me, even though I was really there to talk to Verity who is both practice manager and married to Ian Johnson, the veterinary principal in this modern and airy six vet practice.

    Of course, every practice has its heartwarming cases but Ian and Verity’s very modest approach belies their strong conviction that people are far better at adopting the right approach to responsible pet ownership when they understand  the reasons why preventative care is so essential. Educating people, sometimes schoolchildren or whole families,  about pet ownership and the most appropriate pet is an essential part of this thoroughly modern practice with reassuringly  compassionate values.

    In 2014, Sandhole Veterinary Centre was awarded a Silver Cat Friendly Clinic status and their caring “Cattitude’  along with their successful open days and the  cat collage on the practice Facebook page makes all clients, old and new, fully aware of how  seriously Sandhole Vets takes the process of making their feline patients  comfortable and relaxed wherever possible.

    That’s no surprise to the local community though as it is little coincidence that this practice has grown from a humble terraced house to modern, purpose-built premises and from a single handed practice to a five vet practice with a staff of 24  in around seven years. As I said earlier, consumers just love it when they find what they’re looking for.

    International Cat Care

  • We have worked with the Sandhole Veterinary Centre on several projects now, and we always enjoy the process of bringing ideas to life alongside their lovely team. Together we share a commitment to delivering excellence for our customers; and whilst this sounds like it could just be marketing spin, what we love about the Sandhole team is that they passionately believe it, and demonstrate this in every aspect of their service. The practice values of Time, Respect, Care and Experience really sum up what Sandhole is about, and are evident in everything they do. Onswitch is proud to have been part of Sandhole's evolution thus far, and we hope to work on more exciting projects together in the not-too distant future!

    Managing Director Onswitch

  • I have locumed as a veterinary surgeon for over three years in a variety of practices within the Kent and surrounding areas. I can truly say that my experiences of Sandhole Veterinary Centre are positive ones. There is an exceptional level of veterinary knowledge that is supported by brilliant veterinary nurses. All members of staff are willing to help which creates a true team spirit within the practice. I have used their facilities to treat my own animals and I was impressed with the quality of the equipment. I would not hesitate to recommend this practice to anyone and would definitely work there again in the future.

    Veterinary Surgeon

  • As a full time locum vet I have worked in many practices throughout Kent and can honestly say that Sandhole is wonderful. The staff are incredibly kind and caring, giving every pet the time and consideration they need to make their visit as stress-free as possible. The facilities are great and the vets and nurses have a great depth of experience to give rapid diagnosis, treatment and expert care. I highly recommend this practice!

    Veterinary Surgeon

  • Vets are generally recognised for their high level of expertise and delivery of quality service; they train for longer than doctors and their career choice is a vocation.

    Yet sometimes, you find a practice that has that extra sparkle, that little bit of “je ne sais quoi” which makes you feel you’ve made the very best choice for your pet….Sandhole Vets is just such a practice!

    Offering the highest levels of expertise and superb facilities, the Sandhole team demonstrate commitment and compassion in their delivery of first class veterinary care. So when dealing with an emergency, or simply obtaining advice on health and welfare, you know that you and your pet will be given the time required to understand your options and be supported in making the best possible choices along every step of the way.

    I would not hesitate in recommending Sandhole Vets!

    Director of Vetmart

    In various roles, Caroline has called on practices all over the UK over the past few decades. She has a breadth and depth of experience in the veterinary sector.